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  • Can I just head into the bakery to grab some treats?
    Yes! You can come into the shop at 3870 N High St. We encourage all customers to wear a mask, regardless of vaccination status, in our bakery. Children under 2 and those with a disability preventing them from wearing masks are not required to do so. Just be sure to check out hours before heading over. See you soon!
  • What can I get at the bakery?
    We will try to have all our regular 'house' items in stock when you arrive, whether you want a single cookie or a couple dozen treats to go, we'll do our best to have you covered! We offer a variety of cookies, small cakes, cupcakes, muffins, and other speciality items. All items are vegan and some are gluten free. However, we do not promise any particular item will be in stock, so if you'd like to ensure your treats are ready and waiting for you, please place an order in advance by giving us a call. If you'd like a custom cake you'll need to place a special order 7-10 days in advance by calling us 614-784-2253
  • Do I need to wear a mask?
    We encourage everyone to wear a mask and have some available on our front table. While no longer required, we see this as a disability justice issue and hope you will support our community in being as safe and inclusive as possible. If you are not feeling well, or simpy would rather, we will hapily provide a contactless pick up for you and request you do not come inside. Please give us a call upon arrival for coordination.
  • Can I eat inside the bakery?
    We do not have indoor seating, but do have some outdoor seating available.
  • Do you have restrooms?
    As a ‘to-go’ facility, we do not have restrooms available. Luckily, the Whetstone Public Library is right across the street and has accessible restrooms available.
  • Can I come into the bakery with my wheelchair?
    Yes! There is a handicapped parking spot in our parking lot (behind the bakery, entrance from Acton Rd), as well as a ramp that will lead you to the front entrance. We do not have automatic doors, so please knock if you need assistance.
  • Is there parking?
    Yes! We have a small parking lot behind our bakery, with the entrance located on Acton Rd. There is also some street parking available, though we do ask you to be kind to our neighbors and be careful to not block any driveways.
  • Do you deliver?
    No, we currently do not have delivery available at this time.
  • Do you have gift cards?
    Yes! We have paper gift cards available for purchase in our bakery store front. They are not currently available online and cannot be used online, but can be used for all in store orders.
  • What is your cupcake card?
    For every $10 you spend at Pattycake, you can get a ‘stamp’ on your cupcake card. Once your card is full, you can choose one of our Texas Sized cupcakes for free! Online orders do not ‘work’ towards the cupcake card. While we were operating as contactless pick up only, we were not providing punches for cupcake cards. If you have receipts from July 23, 2020 and July 11, 2021, we’d be happy to provide those cupcake card punches retroactively. Thanks so much for giving us some understanding around this as we move forward. All previous purchases must be 'redemmed' for cupcake card punches by September 30th, 2021.
  • How can I ensure my treats are good to eat, if I don't want them for the day I picked them up?
    Here are some helpful tips on how to best keep them fresh since we do not use preservatives: Cookies, cupcakes, muffins Do: Keep treats in an airtight container like tupperware or a plastic-wrapped box, or individually wrap. The airtight container or individually wrapped items may be put in the freezer to extend shelf-life. Our recommendation is to serve at room temperature. If chilled, unwrap items and give them time to thaw before serving. Don't: Leave out in hot weather or direct sunlight. Leave treats unwrapped because they may dry out. Whoopie Pies Do: Freeze if planning to eat after 5 days; they are best served at room temperature. Don't: Leave out in hot weather as the filling may melt. Truffles, buckeye bars, brownies Do: Refrigerate until you are ready to serve. Keep treats in an airtight container like tupperware, a plastic wrapped box, or individually wrapped; they are best served at room temperature so give them some time to come to room temperature before serving. Don't: Leave out in hot weather as that may lead to melting. Leave unwrapped because they may dry out. Freeze if possible. Cake Do: Keep individual slices in an airtight container like tupperware or a plastic-wrapped box up to 5 days. If planning to eat after 5 days or to maximize freshness beyond 2 days, particularly with jam-filled cake, freeze the airtight container, but they are best served at room temperature so give them time (unwrapped) to thaw before serving. Whole cakes work best unwrapped on your counter until ready to serve, or freeze if planning to cut into and eat after 4+ days. If frozen, whole cakes need at least 3 hours to come to room temp. Once cut into, follow the instructions for individual slices. Don't: Leave out in hot weather as the icing may melt. Leave individual slices of cake that has been sliced in an unwrapped container because they may dry out. Cheesecake Do: Keep the cheesecake chilled up until the moment it’s going to be served. Don’t: Leave the cheesecake anywhere warm or in direct sunlight, it will melt even at room temperature.
  • Can I place an order for a specialty cake?
    Of course! We would love to bake you a special cake and are happy to take cake orders with prior notice. Check out our cake menu on our website and give us a call at the bakery, 614.784.2253 to place your order. Please be patient if our lines are busy and try calling again. We are currently asking for 10 days notice on special orders, and as always, are happy to work with you to find a solution for your needs. While we will do everything we can to accommodate your order, there may be times when we are unable; the more notice the better. We appreciate you working with us to create your special treats!
  • Need a cake ASAP or on shorter notice?
    We have 6" cakes available in our case everyday we are open. Stop in if you didn't have time to place an order or just need a cake today.
  • Are you able to make treats that meet my allergy needs?
    We are always happy to work with you to find a treat that will work for your dietary restrictions. There are some needs we may not be able to meet but there are many we can! If you call us with advanced notice (7-10 days) we will be happy to make treats that take extra precautions to meet your needs and reduce the risk of cross contamination. If a product you are allergic to is used in our bakery, there is always a chance (even if we are very cautious) that cross contamination could occur. Our bakery uses soy, peanuts, tree nuts, gluten and other common allergies; please contact us if you have any allergy concerns. Below is a list of some recipes that do not contain common allergens. Again, without a special order, cross contamination is more likely so please contact us if your allergy is severe. Nut Free: Chocolate, Vanilla, and Lemon cupcakes, I heart chocolate chip cookies, cut-out sugar cookies, snickerdoodles, molasses crinkles, chocolate XO cookies, blueberry muffins, banana chocolate chip muffins, cranberry orange muffins, and vanilla, mint, chocolate and pumpkin whoopie pies. Cakes by the slice vary. Soy free: Cashew date cardamom truffles, Granola (except Solstice), Molasses crinkle, Old school oatmeal raisin, Ginger spice cookie, Raw cheesecake, Vanilla-based cake with whipped icing, Chocolate cake with whipped icing. Cakes by the slice vary. Corn Free: cashew cardamom date truffles, brownies, and raw cheesecake. Flax free: All muffins, all whoopie pies, chocolate cake, vanilla cake, and sticky buns. Gluten Free: Our gluten free items are listed in our store and we always work to avoid cross contamination with gluten. Unfortunately, we do not have any sugar free options. We do have two truffles that contain no added sugar and are sweetened with dates and fruit juice.
  • What are your shipping rates?
    Shipping charges are based on package size, weight, and delivery location. All orders are shipped by USPS Priority Mail or UPS with a transit time of 2-3 days.
  • Is this local delivery?
    No, this is shipping via the mail. We do not offer local delivery at this time.
  • When will my order arrive?
    All orders are shipped Monday through Wednesday. Any orders placed after 7 am Eastern Standard Time will be shipped the next day we ship. Any order placed on Thursday, Friday, Saturday or Sunday will be shipped the following Monday to avoid extra transit time. Please note that holidays may affect our shipment dates as well.
  • Can I redeem a gift certificate online?
    Not at this time, though we hope to have this feature soon.
  • Is my credit card secure?
    Yes, Pattycake's shopping cart is secured by Big Cartel and Stripe.
  • Can I choose what day my cookies are shipped?
    Yes, if you would like your package shipped on a specific day, provided it is a day that we ship, email after you order.
  • Can I choose what cookies are shipped in my assorted package?
    Sure! Email after you order and we would be happy to accommidate requests.
  • Do you ship internationally?
    No, at this time we only ship in the United States but hopefully in the future will expand to international shipping.
  • How are the cookies packaged?
    Cookies are individually sealed in a compostable bag and have a wrap around paper label with infomation about that item including the ingredients.
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